Privacy Policy

Waring Waste Ltd Personal Data and Cookies Policy

1. Introduction

Waring Waste Limited (“Waring Waste”, “we”, “our”) owns and operates this website (“Website”). Hence, Waring Waste processes the personal data of its customers and potential customers (herein after jointly referred to as “customers”) and adheres to the applicable regulations pertaining to personal data protection.

Waring Waste operates its Website and Services as a Data Controller for customers wishing to learn more about our products and Services. It is important to us that you feel confident that your personal information is safe and being looked after. We appreciate the trust you place in us and in return we respect our customers’ privacy and are committed to protecting your personal information.

This policy sets out our commitment to the protection of your privacy and personal data in relation to the Services we provide

2. Purpose of data processing

Our Website is available to facilitate the provision of various services including:

responding to your queries and requests for assistance;
providing you with the products and services you have requested from us;
providing your company with individualised products and services;
tracking your journey across our website to help us improve our services;
complying with our legal and contractual obligations.

As such it is necessary to hold limited personal data on users of our Services in order to:

Create, operate and maintain your account;
Allow you to make full use of our Website features;
Provide you and/or your Company with support and respond to your enquiries and requests for assistance;
To manage and improve our Services and aid in the detection, prevention and resolution of any technical issues.

3. Data categories

When you use our Website, or get in touch with us, we collect personal data in order to provide you with our Services. We only collect data that is necessary for its intended purposes.

There are several categories of personal data which may be collected including:

your name and contact details including your contact number and email address
the organisation or business you may represent
any additional information you may have provided to us
cookies and usage data – for more information see below section 8.

Mandatory information is marked with an asterisk in forms.

4. Recipients of the data

Only authorised recipients receive and have access to personal data, in compliance with current regulations. These will be:

our employees involved in the provision of our Services (who are based in the UK);
our legal representatives or other concerned parties in circumstances where we reasonably believe that disclosing your personal information is necessary to help identify, contact or bring legal action against anyone damaging, injuring, or interfering with our rights or property, users or anyone else who could be harmed by such activities; and
where we are otherwise authorised or required by law to do so.

5. Data retention time

In order to provide you with our products and services, or to resolve any disputes or complaints, we keep your personal data for one year, after which it is deleted from our systems.

6. Your rights to your data

You have extensive statutory rights regarding the manner in which your personal data is processed by us. You are entitled to access, query, amend, delete, limit or transfer any personal data concerning you – if you wish to exercise any of these rights, please contact us using the details given below in order to exercise these rights.

If you have agreed, we and/or selected third parties may use your personal data to provide you with details about offers, promotions, products or services which we believe may be of interest to you.. If you change your mind about this at any time, please let us know by getting in touch with us by emailing accounts@waringwaste.co.uk

For queries related to personal data please use the following details:

Attention: Head of Privacy and Data Protection

Email: accounts@waringwaste.co.uk